Terms of Use

Last updated: November 20, 2025.

Welcome to Direct Pavers. By accessing or using our website (the “Site”), products, or services, you agree to be bound by these Terms of Use (“Terms”). If you do not agree with these Terms, please do not use our Site.

These Terms apply to all visitors, customers, and users of the Site.

1. Use of the Website

You may use this Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site for any fraudulent, harmful, or unlawful purpose.

  • Attempt to gain unauthorized access to any portion of the Site.

  • Interfere with the operation or security of the Site.

  • Copy, distribute, or modify any part of the Site without permission.

Direct Pavers reserves the right to deny access to the Site to anyone who violates these Terms.

2. Product Information & Availability

We make every effort to display accurate information about our products, including pricing, colors, descriptions, and availability. However, we do not guarantee that:

  • Product descriptions are error-free,

  • Colors shown on the Site match the final delivered product (due to screen variations),

  • All items are always in stock.

We reserve the right to modify or discontinue products at any time.

3. Orders & Payment

By placing an order on our Site, you agree that:

  • All information provided is accurate and complete,

  • You are authorized to use the payment method provided,

  • Your order may be canceled or delayed if we suspect fraud or inaccurate information.

We reserve the right to refuse or cancel any order at our discretion.

4. Pricing & Promotions

Prices displayed on the Site are subject to change without notice. Occasionally, we may offer:

  • Shipping promotions

  • Discounts

  • Special offers

These may be modified or canceled at any time.

5. Shipping Policy

Our complete Shipping Policy is available on our website. Key details include:

  • Delivery time: 2 to 10 business days, depending on the product.

  • Service areas: Orlando, FL + 25 miles and Tampa, FL + 25 miles.

  • Delivery fees: $300 for Tampa and $400 for Orlando, unless a promotion is active.

By placing an order, you acknowledge and agree to our full Shipping Policy.

6. Return, Exchange & Cancellation Policy

Our full Return & Exchange Policy is available on our website. Summary:

  • Orders can be canceled before delivery at no cost.

  • Cancellations after delivery require the customer to cover return freight.

  • Defective products may be exchanged at no charge, pending manufacturer evaluation.

  • Customer errors at purchase (wrong color, size, quantity, etc.) are not eligible for return or exchange.

Using our Site and completing a purchase confirms your agreement to this policy.

7. Warranty Policy

All products sold by Direct Pavers are covered exclusively by the manufacturer’s warranty. Warranty terms vary depending on the manufacturer (such as Tremron, Flagstone, and TriCircle).

Direct Pavers does not offer any additional or extended warranty beyond what the manufacturer provides.

Customers must follow the warranty instructions outlined by the manufacturer for claims, evaluations, and replacements.

8. Intellectual Property

All content on the Site—including text, images, designs, logos, videos, and graphics—is the property of Direct Pavers or its content suppliers, and is protected by U.S. intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without written permission.

9. Third-Party Links

Our Site may contain links to third-party websites. Direct Pavers is not responsible for:

  • The content on those websites,

  • Their privacy practices,

  • Their products or services.

You access such links at your own risk.

10. Privacy

Your use of our Site is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our Site, you consent to all practices described in the Privacy Policy.

11. Disclaimer of Warranties

The Site is provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee that:

  • The Site will always function without interruption,

  • The Site will be free of errors or malware,

  • Information on the Site is always accurate or current.

12. Limitation of Liability

To the fullest extent permitted by Florida law, Direct Pavers is not liable for any:

  • Indirect, incidental, punitive, or consequential damages

  • Loss of profits

  • Data loss

  • Business interruption

arising from your use of the Site or products purchased through the Site.

Your sole and exclusive remedy is to stop using the Site.

13. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict-of-law principles.

Any disputes must be resolved in courts located in Florida, and you consent to their jurisdiction.

14. Changes to the Terms

We may update or modify these Terms at any time. Changes take effect immediately upon being posted to the Site.

Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

15. Contact Information

If you have questions about these Terms, please contact us:

Direct Pavers
Phone: +1 (813) 819-1450
Website: directpavers.com