Privacy policy

Last updated: November 20, 2025.

At Direct Pavers, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you interact with our website, place an order, or contact us.

By using our website, you agree to the practices described in this Policy.

1. Information We Collect

We may collect, store, and process the following types of personal information:

Information You Provide Directly

  • Name

  • Phone number

  • Email address

  • Billing and delivery address

  • Order details

  • Messages or inquiries sent to us

Information Collected Automatically

Through cookies and similar technologies, we may collect:

  • Device information

  • Browser information

  • IP address

  • Website usage data

  • Pages viewed, time spent, and interactions

Information from Third Parties

We may receive information from:

  • Payment processors

  • Advertising partners

  • Delivery and logistics providers

  • Analytics and marketing tools

2. How We Use Your Information

We use your personal information to:

Fulfilling Orders

  • Process and deliver your order

  • Schedule delivery

  • Manage payment and billing

  • Process returns or exchanges

  • Communicate about your purchase

Improving Our Website and Services

  • Analyze website behavior

  • Enhance user experience

  • Improve functionality and security

Marketing & Advertising

  • Show relevant ads on other websites

  • Measure campaign performance

  • Send updates and promotional messages (only if you opt-in)

All marketing activities follow the rules described in this Privacy Policy and applicable laws.

3. Sharing Your Information

We may share your personal information with:

  • Shopify, our website host and e-commerce platform

  • Payment processors (e.g., card processors)

  • Delivery partners, to schedule and complete delivery

  • Advertising partners, for targeted advertising

  • Analytics providers, such as reporting and tracking tools

We only share what is necessary for them to perform their services.

We never sell your data for money.

4. Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

  • Enable website functionality

  • Remember your preferences

  • Analyze website performance

  • Deliver personalized ads

You can manage cookies in your browser settings.
Using the website with cookies disabled may affect functionality.

5. Targeted Advertising & Your Privacy Choices

Some of our advertising partners may use cookies to deliver personalized ads on other websites.

Under U.S. state privacy laws, this may be considered “selling,” “sharing,” or “targeted advertising.”

Your Rights

Depending on your state of residence, you may have the right to:

  • Opt out of targeted advertising

  • Opt out of data sharing

  • Request deletion of personal data

  • Request access or correction

  • Request portability of your information

To exercise these rights, please visit:

👉 Your Privacy Choices (Do Not Sell or Share My Personal Information)

If you visit our website with a Global Privacy Control (GPC) signal enabled, we will treat this as a valid opt-out request for that browser and device.

6. Data Retention

We retain your personal information only as long as needed:

  • To fulfill your order

  • For legal or tax requirements

  • For business records and fraud prevention

We securely delete or anonymize data when no longer necessary.

7. Security

We take reasonable precautions to protect your information from loss, misuse, unauthorized access, disclosure, or alteration.

However, no system is 100% secure, and we cannot guarantee absolute protection.

8. Links to Third-Party Sites

Our website may contain links to external sites.
We are not responsible for their privacy practices or content.

9. Minors

Our website is not intended for children under 13.
We do not knowingly collect information from minors.

10. Customer Data in Shipping, Warranty, and Return Processes

Any personal information submitted for:

  • Shipping and delivery

  • Return or exchange requests

  • Warranty claims

is processed in accordance with this Privacy Policy and shared only with partners necessary to complete those services.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates take effect immediately upon posting.

We encourage you to review this page periodically for changes.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

Direct Pavers
Phone: +1 (813) 819-1450
Website: directpavers.com